Improved Patient Satisfaction, HCAHPS

Parkview Health System

Vocera Solution

Edge

Outcomes

• 60 minute average reduction time spent on documentation, per nurse, per shift

• 60% reduction in medication errors with automated BCMA integration with Edge

• 250% Improvement in HCAHPS scores

Community Health Network

Vocera Solution

Vocera- Epic MyChart integration, Vocera hands-free communication device, Nurse Call Integration

Outcomes

• Improved HCAHPS Responsiveness by 9.7%

• Communication with nurses by 6%

Baptist Health Hardin

Vocera Solution

Vocera Hands-Free Communication Devices, Vocera Mobile App

Outcomes 

• 62% Improvement in antibiotic timing for ED sepsis cases

• 63.3% Improvement in door-to-room ED throughput times

• 71.4% Improvement in left without being seen rates

• 44.2% improvement in ED Lab Turnaround times

Major Health Partners  

Vocera Solution

Smartbadge, Vocera Mobile app, Engage, Nurse Call, Telephony and EHR integrations

Outcomes 

• 8.4% improvement in quietness of hospital environment score

• 7.7% improvement in average on-time surgical starts

• 5.5% improvement in overall patient satisfaction with ED physician encounters

• 8.1% Improvement in patient satisfaction with nursing scores

• 2.6 minute decrease in ED door-to-decision time

Baptist Health Hardin

Vocera Solution

Vocera Hands-Free Communication Devices, Vocera Mobile App

Outcomes 

• 62% Improvement in antibiotic timing for ED sepsis cases

• 63.3% Improvement in door-to-room ED throughput times

• 71.4% Improvement in left without being seen rates

• 44.2% improvement in ED Lab Turnaround times

University of Michigan Health-West

Vocera Solution

Vocera Hands-Free Communication Devices, Vocera Mobile App

Outcomes

• 46% Improvement in median door to groin time

• 15% Improvement Door to recannulization time

• 47% Improvement in Door to needle time

Royal National Orthopaedic

Vocera Solution

Vocera Badge

Outcomes 

• 84% improvement in crash team response times; decreased from 2 minutes, 5 seconds down to just 20 seconds.

Staff and Patient Safety

Relieving Nurse Burden

Improved Patient and Family Communication

Reducing Documentation Time and Medication Errors

Niagara Health

Vocera Solution

Vocera Hands-Free Communication Devices, Vocera Mobile App

Outcomes 

• 20% Reduction in number of staff injured by aggressive incidents

UnityPoint Health - Allen Hospital

Vocera Solution

Vocera Hands-Free Communication Devices, Vocera Mobile App, Virtual Nurse Program

Outcomes

• 22 minutes saved per bedside nurse, per discharge on average             

• 12 minutes saver per bedside nurse, per admission on average                         

• 7.64% Increase in HCAHPS Scores related to communication

Lehigh Valley Health Network

Vocera Solution

Ease

Outcomes 

• 92% Families Strongly agree they would recommend a hospital because of Ease

• 94% Families Strongly Agree Ease would influence their choise of hospital

• 9.5/10 Experience Rating with Ease                   

Parkview Health System

Vocera Solution

Edge

Outcomes

• 60 minute average reduction time spent on documentation, per nurse, per shift

• 60% reduction in medication errors with automated BCMA integration with Edge

• 250% Improvement in HCAHPS scores

Unified Communications

Reducing Delays in Stroke Care

Reduced Alarm Fatigue

Royal National Orthopaedic

Vocera Solution

Vocera Badge

Outcomes 

• 84% improvement in crash team response times; decreased from 2 minutes, 5 seconds down to just 20 seconds.

Major Health Partners  

Vocera Solution

Smartbadge, Vocera Mobile app, Engage, Nurse Call, Telephony and EHR integrations

Outcomes 

• 8.4% improvement in quietness of hospital environment score

• 7.7% improvement in average on-time surgical starts

• 5.5% improvement in overall patient satisfaction with ED physician encounters

• 8.1% Improvement in patient satisfaction with nursing scores

• 2.6 minute decrease in ED door-to-decision time

University of Michigan Health-West

Vocera Solution

Vocera Hands-Free Communication Devices, Vocera Mobile App

Outcomes

• 46% Improvement in median door to groin time

• 15% Improvement Door to recannulization time

• 47% Improvement in Door to needle time

Sentara Princess Anne Hospital

Vocera Solution

Engage, RTLS integration

Outcomes

• 63% Reduction in Alarm Fatigue reported by NICU Nurses

• 54% Reduction in secondary alerts within 30 days of implementation