Vocera Voice & Messaging

Improve overall user experience and system health with monthly and quarterly Vocera database maintenance, track usage, fix recognition issues, and optimize call flows using key reports and scheduled reviews.

Explore essential policies and procedures to support your Vocera system, covering device care, SLAs, downtime, recovery, training, inventory, and change management for secure, consistent communication.

Improve overall user experience and system health with monthly and quarterly Vocera database maintenance, track usage, fix recognition issues, and optimize call flows using key reports and scheduled reviews.

A quick guide to help you plan your organization’s communication needs. Whether you're experienced with budgeting or new to it, this checklist simplifies key operational components of the Vocera system.

Learn essential strategies for organizing group names, nesting roles, configuring call flows, and managing spoken names to improve speech recognition and maintain a reliable, efficient Vocera system.

Article Number: 000009358 Environment: Vocera Voice Server (VS) VS 5.x Additional Information: If you do not have a Vocera Reach360 account you can register for free Answer: Voice 5 Speech Recognition Best Practices Download Software: Not available

Vocera Voice Server

Article Number: 000009399 Environment: Vocera Voice Server (VS) VS 5.x Vocera Platform 6.x Answer: Training the Genie Training the Genie for Platform 6 Download Software: Not available

General:

Article Number: 000009433 Environment: Vocera Messaging Platform (VMP) VMP 5.x Additional Information: If you do not have a Vocera Reach360 account you can register for free Answer: Vocera Messaging Platform (VMP) 5 System Administration Download Software: Not available

Article Number: 000009434 Environment: Vocera Voice Server (VS) VS 5.x Additional Information: If you do not have a Vocera Reach360 account you can register for free Answer: Vocera Voice System Administration Training Videos Download Software: Not available

Article Number: 000009313 Environment: Vocera Voice Server (VS) VS 5.x Additional Information: If you do not have a Vocera Reach360 account you can register for free Answer: Voice 5 Staff Assignment Download Software: Not available

Article Number: 000009314 Environment: Vocera Voice Server (VS) VS 5.x Additional Information: If you do not have a Vocera Reach360 account you can register for free Answer: Vocera Voice 5 Telephony Download Software: Not available

Article Number: 000009709 Environment: Vocera Voice Server (VS) VS 5.x Vocera Platform 6.x Answer: Five Tips for a Healthy Vocera Solution Uploading Device Logs to the Server Minibadge follows the same Log Upload instructions as the Smartbadge Managing End User

Article Number: 000009708 Environment: Vocera Collaboration Suite iOS Android Answer: Vocera End User Quick Tips Three Ways to Instantly Communicate with Vocera Uploading Device Logs to the Server Improving Smartphone Battery Life Speech Recognition Tips Download Software: Not available

Article Number: 000009397 Environment: Vocera Voice Server (VS)Vocera PlatformCare Team Connect Answer: care team connect B3000N Clinician Set up Guide and FAQ care team connect Communicating with a Vocera Badge from a Phone for B3000N care team connect Communicating with

Article Number: 000008134 Environment: Vocera Voice Server (VS) VS 4.x VS 5.x Vocera SIP Telephony Gateway (VSTG) VSTG 4.x VSTG 5.x Additional Information: The Genie is not designed to accept international numbers via the "dial an outside number" command directly

Article Number: 000008083 Objective: To provide instruction on how to properly mount a Vocera badge and Smartbadge to a patient bed for direct call use Environment: Vocera Voice Server (VS) VS 5.3.4.12 Badges B3000N V5000 Procedure: For beds with flat

Article Number: 000006160 Objective: The design reasons why offline users are not immediately removed from staff assignment view. Environment: Vocera Voice Server (VS) VS 4.x VS 5.x Answer: Staff Assignment view will display the staff who are current members of

Article Number: 000008245 Environment: Vocera Voice Server VS 5.x Additional Information: Calls to a group are not considered calls to the individual user the Genie selects from the list, but rather calls to the group. Answer: Calls are only reported

Article Number: 000007153 Symptoms: When tapping the call button the genie states “I am busy at the moment, please wait.” VS logs show: Speechport alloc busy signal PlayPrompt Prompt=busy.wav Environment: Vocera Voice Server VS 4.x VS 5.x Additional Information: The