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What voids the Vocera Standard Warranty?
Article Number: 000008916 Environment: All Vocera Hardware Additional Information: Full Badge Products Limited Warranty Answer: The Standard Warranty does not apply and is void with respect to: cosmetic damage product that has been improperly installed or maintained costs of any
ArticlesVocera DevicesPublic
What are technical alerts?
ArticlesTechnical Alerts GuidesPublic
Customer stories and success starters – Overview
ArticlesCustomer Stories GuidePublic
Guide to accounts and settings
Accounts and settings allows you to manage your profile details, track your activity, and customize notifications and privacy preferences. You can also view key account information, access files, groups, and manage your support cases from one place.
ArticlesSupport Launchpad GuidesPublic
How to use community
The community is a collaborative space where you can ask questions, learn from peers, share your expertise, and stay connected with others using the same products.Moderators
ArticlesCommunity GuidePublic
Learn how to provide feedback on Customer Portal
ArticlesSupport Launchpad GuidesPublic
Step-by-step guide to raising a support case
Submitting a case: When and where to begin
ArticlesSupport Launchpad GuidesPublic
Step-by-step guide to returns and warranty
Need to return a product or check warranty status? Logged-in customers can return products or check warranty status through the returns and warranty section. It helps you manage your RMAs (return material authorizations) with ease.
ArticlesReturns and Warranty GuidePublic
What is the product hub?
The Product hub provides a centralized view of all Stryker Vocera products associated with your organization. It helps you quickly find product-specific resources and information in one place.
ArticlesProduct Hub GuidesPublic
When and how to use call support
Use call support when you’re facing an urgent issue, outage, or time-critical problem that requires immediate assistance.
ArticlesSupport Launchpad GuidesPublic
What type of security do badges support?
Article Number: 000008889 Environment: V5000B3000n Additional Information: Additional documentation: Vocera Infrastructure Planning Guide EAP Configuration Overview Answer: Vocera devices support: WPA2 (AES-CCMP encryption) PEAP (MS-CHAP v2) LEAP EAP-TLS EAP-FAST PSK Download Software: Not available
ArticlesVocera Smartbadge-V5000Public
Where can I find Vocera Voice 5.x Speech Recognition Best Practices Videos?
Article Number: 000009358 Environment: Vocera Voice Server (VS) VS 5.x Additional Information: If you do not have a Vocera Reach360 account you can register for free Answer: Voice 5 Speech Recognition Best Practices Download Software: Not available
ArticlesVocera Voice and MessagingPublic
What is 'Raise to Wake' and how to Enable/Disable it on the V5000 Smartbadge
V5000 Smartbadge
ArticlesVocera Smartbadge-V5000Public
Where can I find Vocera Voice 5.x training content?
Vocera Voice Server
ArticlesVocera Voice and MessagingPublic
Where can I find tips and training material for using Vocera Analytics?
Article Number: 000009400 Environment: Vocera Analytics Answer: Managing Devices with Inventory Status Dashboard Vocera Analytics End User Training Deck Vocera_Analytics_Quick Tips_(v1_3) Download Software: Not available
ArticlesVA AnalyticsPublic
Where can I find training material about improving speech recognition?
Article Number: 000009399 Environment: Vocera Voice Server (VS) VS 5.x Vocera Platform 6.x Answer: Training the Genie Training the Genie for Platform 6 Download Software: Not available
ArticlesVocera Platform ServerVocera Voice ServerPublic
Where can I find training material for Vocera Platform 6?
Article Number: 000009408 Environment: Vocera Platform 6.x Answer: Vocera Platform 6.6 Permissions Quick Tips Going on a Break Policy (For Use with Epic) Enhanced 911 (E-911) Location Service Quick Tips (6.4) for Smartbadge Where can I find Vocera Vina Web
ArticlesVocera PlatformPublic
How to create a support case in the Stryker Vocera Customer Portal
Stryker Vocera Customer Portal
ArticlesPublic
Where Can I Find Vocera Messaging Platform (VMP) 5.x System Administration Training Videos?
Article Number: 000009433 Environment: Vocera Messaging Platform (VMP) VMP 5.x Additional Information: If you do not have a Vocera Reach360 account you can register for free Answer: Vocera Messaging Platform (VMP) 5 System Administration Download Software: Not available
ArticlesVMP Messaging ServerPublic
Where Can I Find Voice 5.x System Administration Training Videos?
Article Number: 000009434 Environment: Vocera Voice Server (VS) VS 5.x Additional Information: If you do not have a Vocera Reach360 account you can register for free Answer: Vocera Voice System Administration Training Videos Download Software: Not available
ArticlesVocera Voice and MessagingPublic
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