Collaboration Suite - IOS

Article Number: 000008916 Environment: All Vocera Hardware Additional Information: Full Badge Products Limited Warranty Answer: The Standard Warranty does not apply and is void with respect to: cosmetic damage product that has been improperly installed or maintained costs of any

Accounts and settings allows you to manage your profile details, track your activity, and customize notifications and privacy preferences. You can also view key account information, access files, groups, and manage your support cases from one place.

The community is a collaborative space where you can ask questions, learn from peers, share your expertise, and stay connected with others using the same products.Moderators

Submitting a case: When and where to begin

Need to return a product or check warranty status? Logged-in customers can return products or check warranty status through the returns and warranty section. It helps you manage your RMAs (return material authorizations) with ease.

The Customer Portal Search bar helps you quickly find answers from across multiple content sources. It pulls results from help articles (knowledge articles), documentation, release notes, community posts, known issues (available only to logged-in users) and support cases.Non-logged-in

The Product hub provides a centralized view of all Stryker Vocera products associated with your organization. It helps you quickly find product-specific resources and information in one place.

The Video Library provides a collection of helpful videos designed to support you with the Stryker Vocera products and tools. These videos include tutorials, demonstrations, and quick walkthroughs to help you learn and understand product features.

Use call support when you’re facing an urgent issue, outage, or time-critical problem that requires immediate assistance.

Article Number: 000009897 Symptoms: When attempting to (re)set your Support Portal password the e-mailed link redirects to the Support Portal login page Password (re)set link received via email starts with: https://xyz00.safelinks.protection.outlook.com/?url=

Article Number: 000008889 Environment: V5000B3000n Additional Information: Additional documentation: Vocera Infrastructure Planning Guide EAP Configuration Overview Answer: Vocera devices support: WPA2 (AES-CCMP encryption) PEAP (MS-CHAP v2) LEAP EAP-TLS EAP-FAST PSK Download Software: Not available

Article Number: 000009358 Environment: Vocera Voice Server (VS) VS 5.x Additional Information: If you do not have a Vocera Reach360 account you can register for free Answer: Voice 5 Speech Recognition Best Practices Download Software: Not available

V5000 Smartbadge

Vocera Voice Server

Article Number: 000009400 Environment: Vocera Analytics Answer: Managing Devices with Inventory Status Dashboard Vocera Analytics End User Training Deck Vocera_Analytics_Quick Tips_(v1_3) Download Software: Not available

Article Number: 000009399 Environment: Vocera Voice Server (VS) VS 5.x Vocera Platform 6.x Answer: Training the Genie Training the Genie for Platform 6 Download Software: Not available

Article Number: 000009408 Environment: Vocera Platform 6.x Answer: Vocera Platform 6.6 Permissions Quick Tips Going on a Break Policy (For Use with Epic) Enhanced 911 (E-911) Location Service Quick Tips (6.4) for Smartbadge Where can I find Vocera Vina Web

All Vocera Products

General:

Stryker Vocera Customer Portal

Article Number: 000009433 Environment: Vocera Messaging Platform (VMP) VMP 5.x Additional Information: If you do not have a Vocera Reach360 account you can register for free Answer: Vocera Messaging Platform (VMP) 5 System Administration Download Software: Not available