What would be the issue if the staff using a B3000N can't page a provider on the Vocera Badge.
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Hi there,
Can you clarify this question, are they referring to an option to send a page when the called party is unavailable? This may be a permission error as well, where permissions could have been revoked, see this article for reference Disable "Would you like to send a page?" Genie response option when a user is unavailable in Vocera Voice (stryker.com)
Let us know if this helps or if you can provide more information we can troubleshoot further.