• chytrananjappa (Medsurg and Neurotechnology Medical)

    @melbra.rose (Customer)​ Sorry to hear that. I recommend raising a support ticket [here], and our technical support team will assist you in gaining access. Once you have access, you can refer to the document [Engagement from Stryker] for guidance.

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  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @melbra.rose (Customer)​ We are looking into this and we will get back to you soon

  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @melbra.rose (Customer)​ Here is a document that provides details on device usage reporting: [Managing Devices with Inventory Status Dashboard | Highspot]. You can use the 'User Units' filter to view device usage per nursing unit. Please let us know if you need any further assistance.

     

    'If this answers your question, please click 'Select as Best' below this post so we can mark it as resolved'

  • melbra.rose (Customer)

    I'm not able to open it. it keeps saying :

     

    If you are attempting to create a new Highspot account or gain access to this environment with an existing account, please reach out to your company’s Highspot administrator.

  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @melbra.rose (Customer)​ - We are checking on this. Please allow us some time, and we will get back to you soon.

     

  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @melbra.rose (Customer)​ - As a quick turnaround, we have attached the document. Please review it and let us know if you need any further assistance.

    • Managing Devices with Inventory Status Dashboard
  • melbra.rose (Customer)

    imageUnfortunately I don't have access to Analytics :-(

    Expand Post
  • melbra.rose (Customer)

    Unfortunately, I don't have access as the station administrator

  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @melbra.rose (Customer)​ Sorry to hear that. I recommend raising a support ticket [here], and our technical support team will assist you in gaining access. Once you have access, you can refer to the document [Engagement from Stryker] for guidance.

    Selected as Best