• @benjamin.crouse (Customer)​ The LG UM672M is known to work with care.ai. We recommend updating the TV to the latest available firmware before installation. The LG UK672M is also expected to be compatible; however, it has not yet been fully validated. Please update the TV to the latest firmware, and our team will need to perform testing to confirm compatibility.

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  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @benjamin.crouse (Customer)​ We're checking this internally with our team and will get back to you as soon as we have an update. 

  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @benjamin.crouse (Customer)​ Thank you for your patience. We're still working with our internal team to verify the product compatibility. We'll provide an update as soon as we have more information.

  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @benjamin.crouse (Customer)​ The LG UM672M is compatible with care.ai. We recommend updating the TV to the latest firmware version to ensure optimal compatibility and performance.

     

    If this answered your question, please click “Select as Best” below to mark the post as resolved.

  • @benjamin.crouse (Customer)​ The LG UM672M is known to work with care.ai. We recommend updating the TV to the latest available firmware before installation. The LG UK672M is also expected to be compatible; however, it has not yet been fully validated. Please update the TV to the latest firmware, and our team will need to perform testing to confirm compatibility.

    Selected as Best
  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @benjamin.crouse (Customer)​ I hope this information was helpful. If it addressed your question, please click "Select as Best" below to mark the post as resolved.