vanessa.modesto (Customer) asked a question.
How to replace the clip on a B7000 Sync badge? Could not find a step-by-step video on how to replace the clip. Should I open a case # for the badge to be repaired?
- chytrananjappa (Medsurg and Neurotechnology Medical)
@vanessa.modesto (Customer) We're checking this internally with our team and will get back to you as soon as we have an update.
- chytrananjappa (Medsurg and Neurotechnology Medical)
@vanessa.modesto (Customer) According to the Vocera Sync Badge Accessories Quick Reference Guide, the clip should not be removed by the user, as it is susceptible to damage. The guide recommends contacting your administrator to replace the clip. You can find the guide here: Vocera Sync Badge Accessories Quick Reference Guide If this doesn't address your question, please let us know, and we can escalate it to our Technical Support team for further assistance.
If this answers your question, please click Select Best Answer below to help close this post.
- vanessa.modesto (Customer)Thank you for this helpful information.
Vanessa Modesto
Administrative Coordinator, Communication
PIH Health Whittier
P: (562)698-0811 ext. 13502
E: vmodesto@pihhealth.org<mailto:Vanessa.Modesto@pihhealth.org>
[cid:08e0d91c-f452-4d61-95e6-f349f5d970e9]Expand Post
- chytrananjappa4381 Points
@vanessa.modesto (Customer) According to the Vocera Sync Badge Accessories Quick Reference Guide, the clip should not be removed by the user, as it is susceptible to damage. The guide recommends contacting your administrator to replace the clip. You can find the guide here: Vocera Sync Badge Accessories Quick Reference Guide If this doesn't address your question, please let us know, and we can escalate it to our Technical Support team for further assistance.
If this answers your question, please click Select Best Answer below to help close this post.